CrisisOnCall

CrisisOnCall CrisisOnCall was established on 1 October 2002 as a private company. (Registration number 2002/0249 66/07)

CrisisOnCall is a solid and established company.

✅ 24/7 Emergency Helpline & Identification✅ Private Ambulance Services 🚑 EMS✅ Medical Assistance✅ Roadside Assistance✅ Trauma Support✅ Legal Assistance✅ Elder Care Support

📞 Call 0861 57 47 47 to join CrisisOnCall📲 Or SMS “JOIN” to 48950 We have introduced innovative products and services to the South African market including a unique and effective identification system that will communicate life

saving information when needed. The services offered are available in two packages that have been developed to fit the needs of every South African. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. The services rendered are developed to support every South African midst in a crisis situation. CrisisOnCall is solution driven where we do things the new and better way!

Tune into Pretoria FM this Thursday with Mense wat Omgee🕘 21h00 – 22h00
28/05/2026

Tune into Pretoria FM this Thursday with Mense wat Omgee
🕘 21h00 – 22h00

Winter pushes our plug points harder than any other season.Heater, ettle, heated blanket, phone charger...All running at...
27/05/2026

Winter pushes our plug points harder than any other season.
Heater, ettle, heated blanket, phone charger...
All running at once. All from one strained extension cord.
This is how fires start behind the couch, where nobody is watching.
Watch for the warning signs.
Plug points that feel warm to the touch.
A burning smell near sockets.
Lights that flicker when the heater switches on.
Spread your high-load appliances across separate wall sockets.
Never daisy-chain extension cords or multi-plugs.
If something feels wrong, switch off and call a qualified electrician.
Members on plans that include Home Assistance can request a verified electrician through CrisisOnCall.

26/05/2026

The vehicle that arrives matters.
Visibility. Lighting.
A siren that can be heard from far away.
Safety features that let the paramedic focus on the patient, not the road.
This is what gives Xander peace of mind on every callout.
It should give you the same.
CrisisOnCall coordinates the nearest accredited private service provider for every emergency.
Accredited. Equipped. Trained.
When you call our 24/7 helpline, the unit on its way is one we trust.
Because the vehicle that arrives is part of the care, not separate from it.

Child Protection Week | Protecting the Future, One Child at a TimeEvery child deserves to grow up safe, supported, and f...
25/05/2026

Child Protection Week | Protecting the Future, One Child at a Time

Every child deserves to grow up safe, supported, and free from harm. As an emergency response company, we witness firsthand how crucial timely intervention can be in safeguarding lives - especially the youngest and most vulnerable among us.

During Child Protection Week, we highlight the importance of:
✅ Awareness of risks and warning signs
✅ Support systems for children and families
✅ Swift action in emergencies to ensure safety

Because protecting children isn’t just a duty - it’s a community commitment. Together, we can help every child feel secure, valued, and heard.

One rule. One less tragedy.Most winter house fires start with the same item.A heater placed too close to something it sh...
22/05/2026

One rule. One less tragedy.
Most winter house fires start with the same item.

A heater placed too close to something it should not be near. Curtains. Bedding. Couches.

A pile of laundry waiting to be folded.

Three simple rules can prevent a tragedy.
✅ Keep heaters at least one metre from anything that can burn.
✅ Never leave a heater on while you sleep.
✅ Plug heaters directly into the wall, not into a multi-plug.

Old heaters with frayed cords belong in the bin, not in the bedroom.
If something goes wrong, CrisisOnCall is one call away for medical and trauma support.
Stay warm.
Stay safe.

When the lights go out, the danger goes up.Loadshedding sends us reaching for candles and paraffin lamps.Both can turn a...
21/05/2026

When the lights go out, the danger goes up.
Loadshedding sends us reaching for candles and paraffin lamps.
Both can turn a dark night into a disaster in seconds.
A candle on a wobbly bookshelf.
A paraffin lamp knocked over by a sleepy child.
A pet brushing past an open flame.
Before the lights go out, take a moment.
Place candles in stable holders well away from curtains, papers, and bedding.
Keep paraffin lamps on flat, hard surfaces and never refill while still burning.
Always blow out every flame before you sleep.
A torch or rechargeable lamp is the safer choice for every household.
If the worst happens, CrisisOnCall is here, 24/7 nationwide.

19/05/2026

A paramedic is in traffic.
The call comes in.
Now they are part of the same congestion they need to push through, with a life waiting on the other end.
Every second matters.
But here is what most people do not realise: the clock does not stop when the paramedic arrives.
A responder who has to search for your name, your allergies, your medical history is still losing time.
The CrisisOnCall wristband solves that.
One call to the number on the band, and the information they need is already waiting.
Time saved in traffic.
Time saved on scene.
TIME = LIFE.

Winter is fire season in South AfricaThe cold months bring something we do not talk about enough.A sharp rise in house f...
18/05/2026

Winter is fire season in South Africa
The cold months bring something we do not talk about enough.

A sharp rise in house fires across South Africa.

Heaters left on overnight.

Candles forgotten on counters.

Plug points overloaded as families fight the chill.

By the time the smoke alarm sounds, every second counts.

This winter, we are running a safety series to help you protect your home and the people inside it.

Prevention is peace of mind.

One call to CrisisOnCall connects you to medical, home, and trauma support, 24/7 nationwide.

Be Crisis Ready.

15/05/2026

The hardest part of any callout is what the paramedic does not know.
The patient's name.
Their allergies.
Their medical aid.
The medication they take every morning.
Information that changes treatment in the first minute on scene.
Xander Loubser puts it plainly:
A resource like CrisisOnCall makes the scene easier, because you have the information before you reach the patient.
That is the wristband doing its quiet work.
One call from the paramedic to our 24/7 helpline, and your details are in their hands.
You do not need to be conscious.
You do not need your phone.
You just need to be wearing it.

💎🩵 Go Turquoise for the ElderlyThis month, we’re proud to stand together in turquoise to honour, support, and protect th...
13/05/2026

💎🩵 Go Turquoise for the Elderly

This month, we’re proud to stand together in turquoise to honour, support, and protect the older members of our community.

Every day, our emergency response teams are reminded that caring for the elderly is about more than rapid assistance - it’s about patience, dignity, understanding, and reassurance when it’s needed most.

Whether responding to a call, providing medical support, or simply offering a calm presence, we are committed to helping seniors feel safe, heard, and valued.
🩵 Turquoise represents awareness.
🩵 It represents respect.
🩵 It represents our shared responsibility to care for those who once cared for us.

Let’s use this time to check in on elderly neighbours, support caregivers, and create environments where ageing is met with compassion and security.
Because strong communities protect their most vulnerable - and we’re proud to be part of that protection every day. 🚑

Address

624 Makou Street, Monument Park
Pretoria
0181

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 14:00

Telephone

0861574747

Website

Alerts

Be the first to know and let us send you an email when CrisisOnCall posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share