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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

HigherGround

HigherGround develops data collection, information storage, and analytics solutions that easily tran HigherGround began as a consulting company in 1973.

Its initial focus was telecommunications software for consultants following the Modified Final Judgment of 1984, which broke up the AT&T monopoly. The software continued to evolve into call accounting and billing solutions, and the company incorporated as Communication Advice and Design. Eventually the company partnered with Magnasync to automate the stopping and starting of reel-to-reel recorders

to protect attorney-client privilege in prisons. The company went on to design its first reporting tool in 1996 as well as its first recording product. Today, HigherGround produces two complete 3rd generation software products – Capture911 and Calibre – for various mission critical communications markets. We bring peace of mind with mission critical technology solutions. Our solutions include installation and ongoing support. We care about our customers and their needs and we continuously strive to exceed our customers' expectations. We practice transparent and candid communications both internally and externally. This is of utmost importance to us – we say what we will do and do what we say. This allows our team and customers to thrive. At HigherGround we continually incorporate technology changes and new trends. By supporting our customers, we gain an understanding of their current and future needs, which enables us to provide our customers with advanced solutions when they need it.

05/28/2026

What does Live911 look like inside one of the nation’s largest consolidated law enforcement communications environments?

On June 3, Martin Bennett, Executive Director of Cook County Emergency Communications, will share how the Cook County Sheriff’s Police 911 Center is deploying Live911 across 28 municipalities.

This Live911 Tech Talk will cover how real-time 911 call information helps deliver critical details directly to officers, supports faster decision-making, and improves situational awareness in the field.

📅 Wednesday, June 3
🕙 10 AM PT / 1 PM ET

Save your spot: https://buff.ly/CQQhj0N

05/19/2026

Real-time information is changing the way law enforcement agencies respond.

Join us for our next Live911 Tech Talk featuring Martin Bennett, Executive Director of Cook County Emergency Communications, for a look inside the Cook County Sheriff’s Police 911 Center.

Cook County has consolidated communications for 28 agencies, serving more than 390,000 residents and processing an average of 2,300 calls per day.

During this 30-minute session, you’ll hear how Cook County is using Live911 to improve response times, increase situational awareness, and support faster decision-making for officers in the field.

📅 Wednesday, June 3
🕙 10 AM PT / 1 PM ET

Register here: https://buff.ly/CQQhj0N

05/14/2026

HigherGround is headed to the New York State Association of Chiefs of Police 2026 Training Conference.

We’re looking forward to connecting with law enforcement leaders from across New York and sharing how Live911 helps agencies improve real-time awareness, officer safety, and emergency response.

“Since integrating Live911 into our Real Time Crime Center to support our DFR program, we’ve seen a measurable decrease in response times and a significant increase in situational awareness.” - Brian J. Whipple, Chief of Police, Schenectady Police Department

Stop by our booth to see how Live911 gives first responders secure access to 911 call audio in the field as incidents unfold.

#911

05/13/2026

HigherGround is headed to the IACP Technology Conference.

As public safety agencies continue to evaluate technology that improves response, coordination, and safety, Live911 is helping bring real-time 911 call audio directly to first responders in the field.

Join us at Booth 111 to see how Live911 gives officers earlier access to critical caller information, helping them better understand what’s happening before they arrive on scene.

We’re looking forward to connecting with public safety technology leaders, law enforcement executives, and agency decision-makers at the show.

#911

04/28/2026

Across the country, agencies aren’t just talking about improving response—they’re doing it.

From sheriff’s offices to local PDs, departments are using Live911 to hear 911 calls in real time, respond faster, and arrive better prepared.

These are real stories from the field. Hear directly from the agencies using Live911 and see how it’s changing response:
https://live911.com/videos/

#911

03/26/2026

When seconds matter, access to real-time information can change everything.

In Huntsville, city leaders evaluated Live911 technology to dramatically reduce police response times—from several minutes down to as little as 30 seconds.

By allowing officers to hear 911 calls in real time and access precise caller locations, Live911 helps bridge the critical gap between call intake and on-scene response, delivering actionable intelligence faster.

Paired with tools like Drone as First Responder programs, this kind of innovation is redefining how agencies respond to emergencies and protect their communities.

Because in public safety, faster information means faster action—and better outcomes.

03/25/2026

We’re heading to the TPCA 67th Annual Conference in Corpus Christi, Texas.

Join Live911 at the Hilliard Center from March 30 – April 2, 2026, as Texas law enforcement leaders come together to share knowledge, strengthen accreditation efforts, and advance public safety.

We’re looking forward to connecting with agencies and showing how real-time 911 call audio can give officers greater situational awareness—helping improve response and outcomes when every second counts.

If you’re attending, let’s connect.
Booth # 1409

02/17/2026

Headed to CALNENA 2026?
Stop by booth #19 and see Live911 in action! Experience how real-time 911 call audio empowers first responders in the field—and learn why agencies across the country rely on Capture911 for recording and reconstruction you can count on.
Hit the like button if you're attending!

01/27/2026

HigherGround’s Capture911 is a multi-channel interaction recording, call logging, and incident reconstruction solution for mission-critical public safety communications centers.

Is your PSAP ready to make a switch and transform data into actionable intelligence to optimize performance and reduce costs? Learn more about our NG911 and P25 compliant recording solution at https://buff.ly/NuxLemN

If you'd like to set up a demo, visit https://buff.ly/pXd3AsI

01/21/2026

Real-time intel. Faster response. Safer communities.

Live911 is proud to support the Sedalia Police Department’s DFR (Drone as First Responder) program — helping officers get eyes on the scene faster and make more informed decisions in critical moments.

Hear directly from Commander Michael Elwood, DFR Drone Pilot for the Criminal Investigations Bureau at Sedalia PD, as he shares a real-world example of how Live911 is enhancing situational awareness and officer safety on every call.

Watch the video to see how real-time 911 audio is transforming public safety.

Address

Woodland Hills, CA

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.higherground.com/

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