02/11/2026
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Do NOT CONTACT us about transcripts , state refund searches, or wheres my refund searches. We do NOT CONTROL neither one! The more you check the longer you are delaying your refund which will be your FAULT! If you think it is not doing what you think it should call the IRS! Theres nothing we can do about any website not controlled or operated by us!
🟢1. Tax Preparers DO NOT control the "Wheres My Refund" website. When you are checking it and it is not doing as you think it should, the people to call is THE IRS, not your tax preparer because the website is owned and operated by THE IRS.
🟢2. If YOU OWE a debt and your money is reduced, YOU HAVE TO WAIT FOR THE LETTER TO COME IN THE MAIL that states why your refund was taken. It takes 3 weeks for the IRS to let you know where the money was offset, MEANING, when you call the IRS, you are calling the call center and they DO NOT KNOW most times why or who took the money. The IRS employs another internal agency affiliated with the IRS to take funds. Just wait the 3 weeks for the letter to come then call complaining.
🟢3. THE TAX ADVANCE WAS NOT FREE. Once your money is released, the advance, bank fees, and your tax professional fees will come out, so please do not act like you dont know.
🟢4. If YOU OWE ANY GOVERNMENTAL debts, it will come out regardless of the amount and if it was not enough to pay your tax preparer, YOU STILL OWE THE TAX PREPARER.
🟢5. It does not matter if you and your friend filed on the same day, one person money can come before the other. Please lets be grown ups.
🟢6. FEES: If your state comes before your federal, the bank DOES NOT care, they are going to take the fees out of the state and if it is not enough, the remainder will come from the federal. So please do not go hollaring my state was stolen because it was not. If the fees are $499 and your state was $240, the bank will take the entire amount and apply it to the fees so when the federal come, the remainder will be applied to cover the fees. So in September youve spent your federal and you call back saying your state never came, yes it did, it just came first and was applied to fees making your federal amount larger.
🟢7. Lastly, some will get letters wanting them to prove identity and or letters stating the return is being reviewed. This is normal and has been going on for years. The IRS sometimes randomly pick individuals.
