06/21/2021
We are hiring an experienced Customer Service Representative to help us continue growing! The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk! So if you are dedicated, ambitious and feel this could be a great fit for you, Southern Vested is an excellent place to begin your career! APPLY TODAY!!
Responsibilities
-Respond promptly and professionally to client questions
-Maintain and updated knowledge of our products and services
-Document interactions with clients when necessary, while compiling documents and forwarding information to necessary parties
-Identify and assess customers’ needs to achieve satisfaction
-Recommend new products/ services or make suggestions for improvements
-Prepare product or service reports by collecting and analyzing customer information
Skills
-Proven customer support experience or experience as a client service representative is a PLUS!
-Strong active listening skills
-Customer orientation and ability to adapt/respond to different types of clients
-Excellent communication and presentation skills
-Ability to multi-task, prioritize, and manage time effectively
-Positive, can-do attitude
-Dependability
Requirements
-Reliable transportation
-Ability to pass a background screening
-Must be 18 yrs+ to apply
-Must live/ be able to commute to the Beckley/ Sophia office location daily beginning on the first day of employment
Job Type: Full-time
Pay: $42,000.00 - $51,000.00 per year
Benefits: Dental insurance, Health insurance, Retirement plan, Vision insurance
COVID-19 considerations:
During COVID-19, our services have been adapted to ensure the safety of our employees and our clients as we have implemented a remote evaluation process. More details will be provided if selected for a final interview.
Location: Beckley, WV/ Sophia, WV (Required)
This Job Is:
-Open to applicants who do not have a high school diploma/GED
-A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
-A good job for someone just entering the workforce or returning to the workforce with limited experience and education
-Open to applicants who do not have a college diploma
Company's website: www.southernvested.com