06/18/2026
If your “Receive Payments” in QuickBooks Online don’t match the payouts hitting your bank account, it’s probably because in Houzz Pro you selected “Deduct fee from my payment received.”
That means the client pays the full amount, but Houzz subtracts the processing fee before depositing the money into your bank account. So the bank deposit will always be lower than the payment recorded in QuickBooks.
Here’s the correct way to handle it 👇
Go to your bank feed in QuickBooks
Match the transaction to the existing Receive Payment
QuickBooks will show a difference between the payment amount and the actual deposit
Click “Resolve the difference”
Record the difference to a Processing Fees / Merchant Fees expense account
This keeps:
✔️ Your customer payment recorded correctly
✔️ Your bank account accurate
✔️ Your processing fees tracked as an expense
✔️ Your A/R clean and reconciled
A lot of designers think the sync is broken when this happens but it’s usually just the Houzz fee setting causing the difference.
