04/13/2026
Great news! We are hiring! See details below!
Job Title: Client Service & Operations Associate
Location: Lafayette, Louisiana
Position Type: Full-time
Salary: Competitive with benefits
About Us
Morella & Morella Wealth Advisors & CPA’s is a growing, fee-only Registered Investment Advisor (RIA) dedicated to providing personalized wealth management, financial planning, and investment advice to high-net-worth families and professionals. We pride ourselves on a high-touch client experience, proactive service, and a collaborative, supportive team environment.
The Role
We are looking for a detailed-oriented and proactive Client Service & Operations Associate to act as the operational backbone of our firm. You will serve as the primary point of contact for clients, managing their day-to-day service needs while supporting our advisors with account maintenance, onboarding, and technology workflows.
This is a high-visibility, hands-on role perfect for someone who takes pride in accuracy, organization, and delivering white-glove service.
Key Responsibilities
• Client Onboarding: Manage the end-to-end new client onboarding process, including custodial paperwork, asset transfers, and account set-up.
• Account Servicing: Process daily client requests (ACATs, wire transfers, journals, distributions) accurately and promptly.
• Client Communication: Serve as a primary point of contact via phone and email for client inquiries, ensuring high satisfaction.
• Meeting Support: Prepare reports, agendas, and materials for advisor client meetings; manage post-meeting follow-ups and documentation.
• Technology & CRM: Maintain client records and workflows within our CRM (e.g., Redtail, Wealthbox, Salesforce) and custodial platforms (e.g., Schwab, Fidelity).
• Compliance: Support compliance tasks, maintain documentation, and adhere to SEC regulatory requirements.
• Process Improvement: Identify opportunities to improve operational efficiency and document procedures (SOPs).
Qualifications
• Experience: 2–5 years of experience in an RIA, wealth management environment, or client services.
• Knowledge: Strong understanding of custodial platforms and account types.
• Skills: Exceptional attention to detail, strong organizational skills, and proactive problem-solving abilities.
• Technology: Proficiency in CRM systems and MS Office/Google Workspace.
• Education: Bachelor’s degree preferred.
Why Join Us?
• Competitive salary.
• Comprehensive benefits package (Health, Dental, Simple-IRA match).
• Opportunity to grow within a fast-paced, expanding firm.
How to Apply
Please submit your resume and a brief cover letter explaining why you are a good fit to [email protected]
Send a message to learn more