01/16/2025
Utilities will be going up again. Let us show you how to have 20% on your electric bill.
On November 12, 2024, The United Illuminating Company (UI) submitted a one-year rate plan to
the Public Utilities Regulatory Authority (PURA).
Q: What is UI requesting?
A: Effective November 1, 2025, UI proposes to increase its recovery of allowed distribution revenues by $105 million, or an increase to total revenues of approximately 7.4% resulting in an increase of $24.44 per month for a rate R residential customer using 700 kWh per month.
Q: Why is UI submitting a rate filing now?
A: The request to increase distribution rates results primarily from the capital investments UI has made and must continue to make to the electric distribution system to: (i) maintain reliability, (ii) increase system resiliency, both in relation to routine operations and during major storm events, and (iii) meet UI’s public service obligations.
Q: How can I file comments on UI’s filing?
A: A customer may provide comments regarding this rate request proposal by writing to PURA at
10 Franklin Square, New Britain, CT 06051; via e-mail at [email protected]; or in person at the scheduled public hearings listed below. Please include a reference to Docket No. 24-10-04 in any correspondence to PURA. To obtain a schedule with the dates, times and locations of all the hearings related to this docket, you may contact PURA’s Office of Education, Outreach, and Enforcement at 800.382.4586, or access PURA’s website at ct.gov/pura and search the Active Docket Database under Docket No. 24-10-04. Instructions on how to use the web-filing system may be found at https://portal.ct.gov/pura/consumer-services/file-a-public-comment/file-a-public-comment.
Electronic comment submission is preferred, but in the event comments cannot be submitted
electronically, they may be sent via US Mail to the address provided previously. If you have any general questions about UI’s rate filing, you may also contact UI directly at 800.722.5584. Our customer service representatives are available to help you Monday through Friday, 7 a.m. to 7 p.m.
Q: What is the process and timeframe for changing utility rates?
A: After filing the rate request, UI will respond to written data requests from PURA staff, the Attorney
General, the Office of Consumer Counsel and other parties. During this public process, UI witnesses will also provide testimony and be subject to cross examination by PURA staff and the parties.
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