03/28/2026
To all of my valued clients,
I want to take a moment to sincerely apologize for the inconsistencies and challenges many of you may have experienced over the past year. This tax season, in particular, has been difficult for me due to personal health issues, and I know that may have affected the level of service you deserve.
Please know that this is not a reflection of my commitment or passion for helping each of you. I truly care about my clients and the trust you place in me, and I take that seriously.
I’m grateful for your patience, understanding, and continued support. I’m focused on moving forward stronger, healthier, and more organized so I can provide you with the reliable, high-quality service you expect.
Thank you for sticking with me, it means more than you know. I’m confident that better days,
weeks, months and years are ahead and I look forward to continuing to serve you.
With appreciation,
Denvia M. Gutierrez, First-Rate Financial, LLC