Pollux Systems

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Our mission is to provide the best, most compliant revenue cycle solutions to the healthcare community. And many more.

We’re experts in specialties like Radiology, Pathology, Ophthalmology, Orthopedics, Mental/Behavioral Health, Primary Care, Neurology. We’re experts in specialities like Radiology, Pathology, Ophthalmology, Orthopedics, Mental/Behavioral Health, Primary Care, and Neurology. Located in Evansville, Indiana, we offer competitive pricing, a strong Midwest work ethic, and an incredible team to maximize your return on investment. We know that making changes — especially around billing, credentialing, or switching vendors — can feel risky. But often the cost of not changing is much higher. When you work with Pollux, we contractually guarantee performance, so you start to see measurable ROI quickly. Reach out to us for a FREE AUDIT or to learn more!

10/30/2026

Happy Halloween from the team at Pollux! 👻

We had some great costumes at the office party this year. 🤣 Let us know your favorite in the comments.

10/26/2026

The new CMS prior authorization rules were designed to make the process faster and more transparent. So why are denials still rising?

High-performing practices are taking a closer look at what happens before a claim ever reaches the payer.

Our latest blog breaks down the three reasons denials continue to rise, what practices can do to reduce their exposure, and how Pollux helps.

👉 Read the full article: polluxsystems.com/2026/08/10/the-new-cma-prior-authorization-rules-are-here/

10/22/2026

👻 These are the things that haunt every practice...

Coding errors. Payment delays. Dirty claims. Denials. Administrative bottlenecks.

Scary? Absolutely. 😱

But you don’t have to face them alone. Pollux can help your practice tackle the revenue cycle challenges that keep coming back from the dead.

🕸️ Less rework. Fewer headaches. Better control.

10/19/2026

When it comes to outsourcing your billing, the biggest structural choice is between a large-scale billing vendor and a boutique RCM firm. Whichever direction you’re leaning, ask these 5 questions before you sign:

1️⃣ Who specifically will work my account, and will I ever talk to them directly?
2️⃣ How do you track and report denial trends by payer and root cause?
3️⃣ What does your onboarding process look like, and how do you protect cash flow during transition?
4️⃣ What experience do you have in my specialty?
5️⃣ How do you monitor payer policy changes, and how quickly do they reach my workflows?

A vendor’s answers to these questions will tell you more than any pricing sheet.

We cover more about these two choices in our latest blog post, “Boutique RCM vs. Big-Box Billing: What Specialty Practices Actually Need”.

Read it here polluxsystems.com/2026/08/28/elementor-1797/ and reach out to us if we can help you further.

10/15/2026

More work doesn’t always mean more revenue.

When your team is spending hours chasing claims, working around inefficient processes, managing preventable denials, or manually piecing together information, adding more effort isn’t the answer.

The right systems can help your team work more efficiently, identify where revenue is getting held up, and create a more consistent path from claim to payment.

Your team shouldn’t have to work harder to keep up.

They should have the tools and processes to work smarter.

10/12/2026

👏 Meet Nichol Davis, AR Manager at Pollux Systems!

Nichol has been with us for 15 years, managing the daily operations of the AR Department. She says her favorite part of working at Pollux is getting to work with such a great group of people.

Originally from Tell City, Nichol has called Evansville home for the past 28 years. Outside of work, she enjoys spending time with her family, reading, crocheting, and putting together jigsaw puzzles. She’s also a proud dog mom! 🐶

🎙️ Best concert? Kid Rock
🏈 Favorite sports teams? New England Patriots and Boston Red Sox
📖 Favorite book? Black Cake by Charmaine Wilkerson
🍰 Go-to restaurant? Cheesecake Factory, especially the Cajun Salmon

“Nichol has been a valued part of the Pollux family for many years, and her dedication to our clients, her team, and the quality of work we provide is something we are incredibly proud of.” — Beth Reger, COO

Thanks for all you do, Nichol. We’re lucky to have you on our team!

10/08/2026

We came, we saw, we conquered! 👏 Our team made a trip down to the West Side Nut Club Fall Festival for lunch this week and had a great time.

This is one of Evansville's favorite traditions, and a top street festival in the country. It's also an incredible local fundraiser, with over 100 non-profits lining the streets to sell their food.

We asked everyone for their top favorite fest foods that they look forward to each year and here's what they said:

Jeff M- Donut Bank pronto pup
Steve D- Donut Bank pronto pup
Logan C- cheese quesadilla
Beth R- cherry limeade shake up
Emily H- Noche walking taco
Kimberly P- walking taco
Brooke B- lemon shake up
Nichol D- sausage burger
Seth S- deep fried cookie dough ice cream
Andrew H- Stromboli
Jody J- Sammy and deep fried snickers
Sara D- Slice of Heaven cheesecake
Emily J- pork parfait Boater’s Club
Makala J- pork parfait
Ella R- Oreo cookie balls
Deb T- bread pudding with wh***ey sauce
Jennifer R - funnel cake
Tyler W- crawfish Étouffée
Jared G- crawfish Étouffée

Shout out to the West Side Nut Club for an amazing event, and to our own crew for coming back to the office to work after eating so much food! 😂🍗 🌮 🍭

10/05/2026

Revenue leakage doesn’t always come from one big problem. Sometimes, it’s the small gaps adding up across your revenue cycle.

At Pollux, our team helps to identify where revenue is slipping through the cracks and strengthen the processes behind it.

Find the leaks. Fix the gaps. Protect your revenue.

Tell us a little about your practice and where revenue is getting stuck. A member of our team — a real person in Evansville — will get back to you within one business day. polluxsystems.com/contact-us

09/28/2026

This month, we’re celebrating Steven Mallinak’s 10-year anniversary with Pollux Systems!

Steven started as a USI intern and has grown into a key member of our team, helping lead many of our technology initiatives along the way. As Steven puts it, he’s always appreciated how willing the Pollux team is to learn, adapt, and embrace change.

We’re grateful for the expertise, collaboration, and willingness to help others that Steven brings to the team every day.

Congratulations on 10 years, Steven! Here’s to many more. 👏

Address

415 Crosslake Drive C
Evansville, IN
47715

Telephone

+18124711591

Website

https://www.polluxsystems.com/

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