09/07/2026
Your consulting firm could be giving away thousands in unpaid work and calling it great client service.
Scope creep may look harmless: one more meeting, another revision, an extra report, or a quick client request. But every additional deliverable requires payroll, time, and team capacity and when the fee stays the same, your profit margin can quietly disappear.
In this episode of the Say Yes To Profits® Podcast, I break down how scope creep affects engagement profitability, team utilization, payroll, pricing, and ultimately your cash flow. I’ll also explain why a busy team does not always mean a profitable team and why raising your prices may not solve the real problem.
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ABOUT OCTAVIA
I am Dr. Octavia Conner, CEO of Say Yes To Profits, a Virtual CFO firm that helps established marketing agencies and service-based businesses turn seven-figure revenue into financial clarity, cash flow confidence, and profits they can see, retain, and multiply through our Say Yes To Profits Framework.
DISCLAIMER:
This episode should be used for informational purposes only. Speak with your accountant before using any strategies provided. Say Yes To Profits, nor Dr. Octavia Conner, can not be handled responsibly. By watching or listening to this episode, you are agreeing to use these strategies at your own risk.