06/23/2026
Deciding to leave an insurance plan is often framed as a reimbursement issue. In reality, many insurance exits fail because practices underestimate what comes next: patient communication, retention, scheduling impacts, cash flow shifts, and whether the practice truly understands its cost structure before making a change.
Practices that navigate insurance exits successfully tend to plan long before they announce a decision.
This article explores why many insurance exits fail, common mistakes, and what practice owners should evaluate before making changes that affect profitability and patient relationships.
This is the fourth in a five-part series exploring the financial realities behind dental insurance, profitability, and practice sustainability. Look for the next article next Tuesday.
Read more:
https://eandassociates.com/why-most-insurance-exits-fail/
Key Takeaways When practices decide to leave a PPO or reduce insurance participation, the assumption is often straightforward: notify patients, explain the change briefly, and move forward. That approach is one of the biggest reasons insurance transitions fail. In our recent article on Whitley Famil...