10/23/2026
Tax Collection Practices Of The IRS Found To Be Lacking Or In Violation Of Existing Law
In a recent report, the Taxpayer Inspector General for Tax Administration (TIGTA) found that the IRS failed to consistently track potential Fair Tax Collection Practice (FTCP) and Fair Debt Collection Practices Act (FDCPA) violations, with many cases either miscoded or omitted from agency tracking systems. The report also uncovered dozens of potential FDCPA violations and several potential FTCP violations involving private collection agency employees.
TIGTA recommended that additional guidance and training for IRS employees and managers was necessary.
While the IRS said it would implement corrective actions, it only partially agreed with the recommendations, favoring updated guidance and written communication over additional training in some areas.
TIGTA also reviewed five AI use cases that the IRS classified as “high impact” and found shortcomings in its risk management practices. TIGTA found that the IRS did not fully document its risk evaluations, noting that two of the five lacked a documented impact assessment.
The watchdog also reported that the IRS did not adequately document how it assessed the “quality and appropriateness” of data used in the AI applications. TIGTA indicated that AI risk management for high-impact use cases is important because these cases may materially affect how taxpayers complete their returns.
TIGTA recommended that the IRS ensure impact assessments for high-impact AI use cases are completed in accordance with Office of Management and Budget policy and that standard procedures be established for evaluating data quality in AI use cases.
The IRS agreed with both recommendations.
Let me leave you with this...
Wow. Isn't that nice. The IRS agreed with both recommendations. The question now becomes whether or not they'll actually do anything about either.
I'll give you ninety-nine guesses on that one as long as the first ninety-eight don't count. The concept of IRS Service is sadly now in our rearview mirror.
Try getting someone on the phone at the Service. Go on. I dare you. We're actually outside of tax season so it's now possible. Their number is 800-829-1040.
How'd you do? About as well as the rest of us. There was a time when getting an IRS Agent on the phone was a given, not a maybe. Not so much anymore.
And even if you do get someone on the line at the 800 number when you call, they can't actually do anything. The only thing they can tell you is what their computer is telling them.
Since the letter you received already says that, there's no reason to waste time on a call.
There was also a time when an IRS notice was actually composed by a living, breathing human. Not so much anymore.
The number of notices we receive that have the simple grammatical errors that only a machine could make has increased exponentially. Try creating a written response to a letter that's abjectly absurd.
And here we are. Is there any reason to doubt that TIGTA is finding fault with IRS collection processes as well?
Don't kid yourselves, my Brothers and Sisters, they're coming. And Accounting Solutions Ltd. is the only thing standing between your bank account and them.
If you're having difficulties with your accounting and tax work, we were born to serve and are waiting for your call.
We're all going to get through this. Let's get through it together.
Accounting Solutions Ltd. stands ready to complete our mission and purpose of protecting you, your family, and your business. Whether you need Payroll Services, Accounting and Tax Work, Tax Planning, or Tax Representation, you have but to ask. I'm here and I remain,
Sincerely yours,
Chris Amundson
President
Accounting Solutions Ltd.
773-267-7500
888-310-0300
www.AccountingSolutionsLtd.com
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