12/10/2025
When I worked part-time preparing taxes alongside my regular job in Corporate Accounting, I was referred a client by my sister—a neighbor who had recently immigrated from Iraq. This was in early 2004, during a period when the United States saw a significant influx of refugees due to the war.
He arrived in the US with his family and found employment as a translator for the local court system, leveraging his fluency in both Farsi and Arabic. The court and several law firms paid him as a contractor, but the complexities of the US tax system were challenging for him to navigate. My sister recommended my tax services, and I assisted him in filing his return. With a family of five and net earnings under $20,000, he qualified for substantial tax benefits, including the Child Tax Credit and the Earned Income Credit (EIC). As a result, he paid no income tax and received a refund of approximately $8,000.
Delighted by his refund, he began recommending my services to other Iraqi immigrants. Soon, I had five to ten clients in similar financial situations. Some had started small businesses—a ho**ah bar, a restaurant, and a grocery store among them. Most had two or three children, and their spouses typically stayed home. In addition, the spouses received $881 per month from SSI/disability due to post-traumatic stress disorder, as coming from a war-torn country qualified them for these benefits.
Looking back, these were the “salad days”—a time marked by inexperience and limited understanding of the system. The facts were striking: $18,000 in income, $8,000 from the IRS, $881 monthly from SSI, and $550 from SNAP (formerly Food Stamps), totaling a net benefit of $43,172.
After a few years, many of those clients moved away or obtained W2 jobs. As their circumstances improved, their children aged out of tax credits, refunds decreased, and some sought new accountants, believing I was at fault for the reduced refunds.
From my perspective, the system was clear: refundable credits like the EIC and Child Tax Credit were paid directly when clients owed no tax. As their earnings increased, they gradually owed tax, and refunds diminished. Ironically, greater financial success did not improve their bottom line, as they lost government benefits and had to work harder for their income.
This raises questions about responsibility within the system. There must have been processes guiding them to apply for disability benefits, which are not straightforward. I only learned about the PTSD qualification because clients provided all their paperwork for tax preparation. They made every effort to comply with the law and pursue the American Dream. However, once government assistance became expected, it diminished their incentive to improve their situation.
How can we reform this process?