08/28/2026
Wendy’s new CEO Bob Wright has admitted that the company has been pursuing cost savings and efficiency, AKA profits, by shortchanging ingredient quality. This comes as no surprise to anyone who has been eating at Wendys on a semi-regular basis for the past few years.
Welcome back to another Friday Financial Foolishness and this one is aimed at business owners or potential entrepreneurs seeking to enter a business!
When you make the decision to offer your services or products to other people, you are putting forth what is called a Value Proposition. It states what you will give people in exchange for money. All of us then must individually determine if this price is worth it.
What is true across the board regardless of how you feel about Wendy’s or any other company, is that if they start skimping on quality and not only charging you the same, but more money, you’re going to be upset.
Fast food especially has a very unique position in American culture. It is looked down upon many, but it is also a core memory for most people because of the accessibility it used to bring.
The value proposition for Wendy’s was simple: Fast food prices, fresh never frozen ingredients. This is food you wouldn’t feel bad feeding to your parents or children because it was healthy enough.
But the company got big, and suddenly big shareholders wanted to squeeze more money from the already thin margins from the industry. In 2019 Wendy’s Stock ended the year priced around $22.21, whereas today the stock price is sitting around $8.18.
If you plan on being a business owner, don’t lose sight of how you make money. Wendy’s sole revenue driver is food; it is an insane idea to cut back on food quality when that is part of your market differentiator. That’s not to say they should go crazy and offer A5 Wagyu burgers with artisanal small batch potato fries. But it’s clear there was a pursuit of short-term gains at the expense of the company’s health.
This isn’t rocket science or a new venture. This is just greed and hubris affecting an otherwise beloved company that garnered massive social media goodwill by being ahead of the curve.