When you visit Xcell Tax Services office, you can rely on real help from real people – and for products and tax service with real benefits. Our knowledge of income tax preparation, our enthusiasm, our commitment to our customers, and our selection of products is just the start of what we offer. We offer the following services for our clients:
• Year Round Support – Our office is open year round to
serve our client’s needs.
• Satisfaction Guarantee – We guarantee every tax return service 100%. If a client is not satisfied for any reason, we will do our best to make things right.
• Tax Preparation – We do both electronic/online and paper preparation.
• Accuracy Guarantee – We will give our clients the most accurate return and the largest possible refund, or work to find more deductions or breaks to lower tax liability.
• Free Consultation – We offer free consultations.
• Correspondence Assistance – We will help you handle all IRS and state tax return correspondence that you get, including audits, letters and inquiries about your tax return. We also we offer Notary Public Services, Letter Correspondence and Immigration Preparation paperwork. We base our business on the following Core Values:
• Integrity – Conducting ourselves in an honest and credible manner, and to abiding by high ethical and moral standards.
• Excellence – Achieving excellence in all our assigned responsibilities. We will carry out our responsibilities with pride, professionalism and enthusiasm.
• Service – Meeting and facilitating the needs of the University community in a "customer-oriented" manner.
• Sensitivity – Demonstrating a sincere and caring attitude toward those with whom we interact. We will treat others with dignity and respect.
• Harmony – Creating an environment where harmony, cooperation, camaraderie and team effort is fostered. We will strive for win-win solutions.
• Personal Growth – Providing an environment where staff are encouraged to grow professionally and personally, to develop and offer new ideas and solutions, to share in information, to be recognized for achievement and to be given opportunities for responsibility and empowerment.
