McLaren Technologies Asia Pacific Pte Ltd

04/06/2026

We are proud to announce the successful implementation of Duve at Mercure Melbourne La Trobe Street.

To further enhance the guest experience, the hotel has implemented Duve with seamless integrations to HubOS and Simphony, creating a more connected and efficient hospitality environment.

We're delighted to partner with the team at Mercure Melbourne La Trobe Street as they continue to embrace innovative technology and deliver exceptional guest experiences in the heart of Melbourne. ✨

01/06/2026

Another successful Phantas deployment completed — this time at Elysium Noosa Resort.

The team at Elysium Noosa Resort has implemented the Phantas autonomous floor-cleaning robot across a range of key operational areas, including guest corridors, the lobby, back-of-house areas, and meeting rooms. By automating routine floor cleaning tasks, the property is improving cleaning consistency, supporting operational efficiency, and allowing housekeeping teams to focus on more guest-facing responsibilities.

Phantas’ compact design and intelligent navigation make it ideal for hospitality environments where presentation, safety, and efficiency are equally important.

It's great to see another hotel embracing smart automation to enhance efficiency and support their teams. If you're curious about what cleaning robots could do for your hotel or resort, we'd love to chat.

https://www.mclarenint.com/mclaren-hospitality-projects/elysium-noosa-phantas

21/04/2026

The deployment of two Phantas robots at Hilton Surfers Paradise has delivered superior cleaning performance, reduced manual labour, and achieved rapid return on investment, demonstrating the reliability and efficiency of automated cleaning solutions. These are real results over a recent 15 day period.

Phantas autonomous cleaning robots are available through McLaren in partnership with SoftBank Robotics Australia.

McLaren are leaders in hotel robotic cleaner deployments, helping hospitality teams successfully adopt automation. Email: [email protected]

20/04/2026

McLaren Technologies deploys Duve at Novotel Sydney Darling Harbour, implementing AI Guest Agent and Inbound Messaging across 525 rooms to streamline communication, personalise guest experiences, and improve operational efficiency.

McLaren Technologies deploys Duve at Novotel Sydney Darling Harbour, implementing AI Guest Agent and Inbound Messaging across 525 rooms to streamline communication, personalise guest experiences, and improve operational efficiency.

14/04/2026

Excited to support the pre-opening of Canopy by Hilton Okinawa Miyako Island, which officially opened on April 1st.

McLaren Technologies completed the remote pre-opening installation of Jazzware Call Accounting and DuVoice Corporation Voicemail, ensuring communication systems were fully operational from day one.

Located on beautiful Miyako Island in Japan, this new Canopy by Hilton property brings a vibrant, locally inspired guest experience to one of Japan’s most stunning island destinations.

Another successful remote deployment supporting a seamless hotel opening.

09/04/2026

McLaren Technologies is delighted to welcome Pullman Rotorua to the family with the successful implementation of Duve.

Located in the heart of Rotorua, Pullman Rotorua offers contemporary luxury surrounded by the region’s iconic geothermal landscapes, cultural experiences, and natural beauty. With Duve now in place, the hotel is further enhancing its commitment to delivering seamless and personalised guest experiences.

With Duve, the team can now:
💬 Streamline guest communication across every stage of the journey
🌟 Personalise each touchpoint before, during, and after the stay
🤝 Deliver a seamless, connected guest experience
📈 Elevate guest satisfaction while unlocking new revenue opportunities

We’re proud to partner with Pullman Rotorua as they embrace smarter, more connected hospitality in one of New Zealand’s most unique destinations. 💫

02/04/2026

Welcome to Smarter Hospitality — Novotel Perth Murray Street

McLaren Technologies is proud to announce the successful deployment of Duve at Novotel Perth Murray Street, featuring the AI Guest Agent, HubOS integration, and Simphony integration.

With Duve’s AI Guest Agent and integrations, the team can now:

💬 Deliver instant, AI-powered guest communication
🌟 Personalise every touchpoint across the guest journey
🔗 Connect guest requests directly with operations via HubOS
🍽️ Streamline dining and service experiences through Simphony integration
📈 Improve efficiency while enhancing guest satisfaction and revenue opportunities

We’re delighted to partner with Novotel Perth Murray Street as they embrace next-generation hospitality technology — delivering seamless, connected experiences in the heart of Perth. ✨

30/03/2026

McLaren Technologies has successfully completed the remote installation of Jazzware Call Accounting and DuVoice Corporation Voicemail at Capella Kyoto, supporting the launch of one of Kyoto’s newest luxury hospitality destinations.

https://www.mclarenint.com/mclaren-hospitality-projects/capella-kyoto-jazzware-duvoice

24/03/2026

McLaren Technologies is proud to announce the successful installation of Duve at Mercure Kangaroo Island Lodge, featuring the advanced AI Guest Agent module.

Located in the beautiful coastal setting of Kangaroo Island, this well-loved property is now equipped with smart technology designed to enhance every stage of the guest journey.

With Duve’s AI Guest Agent, the team can now:
💬 Respond to guest enquiries instantly with intelligent, automated communication
🌟 Deliver more personalised interactions at every touchpoint
🤝 Streamline operations while maintaining warm, authentic service
📈 Improve efficiency and elevate the overall guest experience

We’re delighted to support the team at Mercure Kangaroo Island Lodge as they embrace smarter, more connected hospitality in one of Australia’s most unique destinations.



https://www.mclarenint.com/mclaren-hospitality-projects/mercure-kangaroo-island-duve

23/03/2026

CASE STUDY ~ How Novotel Geelong Achieved a 58% Online Check-in Rate and Increased Room Upsell Revenue by 200% with Duve.

Before Duve, the hotel relied on multiple separate systems for guest communication, a guest app, and upsells. Today, Duve serves as a centralized guest experience platform, connecting online check-in, messaging, upselling, and operational workflows into one solution.

Case Studies: How Novotel Geelong Achieved a 58% Online Check-in Rate and Increased Room Upsell Revenue by 200% with DuveMarch 19, 2026 Novotel Geelong is a 109-room Accor property in Australia, focused on driving innovation while improving operational efficiency and profitability. The leadership te...