27/03/2026
Hafsa came to BOOST with strong experience in customer service and reception, and she was eager to find opportunities in retail, hospitality, or security. She already held an SIA badge and had been searching for work for quite some time, but despite many applications she hadn’t yet secured the right role.
At BOOST, advisers worked closely with Hafsa, taking time to understand her goals and personal circumstances. Together they improved her CV, created a strong cover letter, explored job opportunities, and prepared her for interviews. Hafsa also attended local work fairs and connected with a hospitality agency to widen her options.
Thanks to the support of the team—and a helpful contact shared by a colleague—Hafsa successfully passed an interview and secured a job as a Security Officer.