17/03/2020
As you will have seen, the situation over the spread of the coronavirus in the UK is rapidly changing, almost on a daily basis. The Wealth care Partnership’s priority at this time is to help safeguard the health and safety of our clients, contacts and staff, whilst also ensuring that we can continue to provide you with the best possible client service.
With this is mind, we have introduced the following key measures within the business to support this including:
- Remote working
Whilst our offices will continue to remain open, we have adapted our working policy and developed our remote working capabilities to the point where all individuals are able to work remotely from home. Please be assured that we have the technology to enable us to continue our service to all of our clients uninterrupted whilst meeting our public health responsibilities.
- Face-to-face meetings & events
While our advisers and relationship adviser are available for face-to-face meetings where requested and needed, however, if these are not absolutely critical, we are advising staff to minimise meetings in agreement with our clients. Our advisers will still be available by phone, email, and video conferencing facilities, so we do not anticipate that this measure will impact ‘business as usual’.
We will continue to monitor the ongoing situation, and the government and Public Health England’s guidance. I am aware that most of the fund managers have been in direct contact, but If you have any specific concerns about your financial affairs, please contact us. We can also provide information on the ways we can communicate with you remotely.
I am sure you will appreciate that there may be adjustments needed as we all settle into what may be the new ‘normal’ for the next few months – but within that, The Wealth Care Partnership will be operating on a ‘business as usual’ basis, keeping our service to our clients going in an appropriately adapted way. As the situation progresses, we will provide updates on our website