26/05/2026
We met a local new client recently….
It’s a good family business and it was impressive what they have achieved over the last couple of years. They have been growing quickly and their enthusiasm really shone through.
After about ten minutes we asked a question, we always ask our prospective clients as it’s a really important one: "What percentage of your revenue comes from your biggest client?"
They said its "About sixty percent, I think. Maybe more."
Not saying anything too dramatic we just pointed out that this was a risk as it can be viewed as a dependency which doesn’t show up in their reporting.
The business is making healthy profits, and they are working really hard, but it felt like this client held too many cards and it needed looking into.
Identifying risks even when things are going well can help sure things up so that you can grow with confidence. We're working on that now.
If your top client walked out next week, how long could you keep going?
Email: [email protected]
Website: Horntonfs.co.uk