28/09/2026
💳 Big changes ahead for Australian small businesses!
Starting 1 October 2026, businesses will no longer be able to apply surcharges for customer payments made via eftpos, Mastercard, Visa, or American Express.
If your business currently passes on card processing fees to customers, now is the time to start preparing. Here is a quick checklist to get ready:
✅ Review your systems: Check EFTPOS terminals, online gateways, POS software, and invoices.
✅ Check your pricing: Evaluate your payment costs and review product/service pricing.
✅ Talk to your provider: Reach out to your merchant service provider regarding upcoming software/system updates.
✅ Update customer info: Remove surcharge notices from menus, signage, and websites prior to launch.
Stay ahead of the deadline! Read the full guide and access the communications kit here:
👉 https://www.asbfeo.gov.au/resources-tools-centre/card-surcharging-ban
From 1 October 2026, businesses will not be able to add a surcharge when customers pay by eftpos, Mastercard, Visa or American Express. If your business currently applies card surcharges, you may need to update your payment systems, pricing and customer information before the change begins.