Indigo Financial Pty Ltd

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Indigo Financial Pty Ltd We are a forward thinking accounting, tax, business advisory and superannuation practice. We also have property advisory and financial advisory arms.
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Our aim therefore is to look after our valued clients. Our directors have in excess of 40 years in public practice. We believe in working with integrity and having a passion for our work. At Indigo Financial, we pride ourselves on giving our clients the very best service, products, strategies and processes so that you are dazzled with what we do for you. We strive to be the best – and as a client you should expect nothing less. We are a boutique business advisory firm, not just an accounting firm. We provide a holistic service dedicated to working with, and for, small to medium enterprises. We are focused on growing your wealth, driving your business and developing your business to create long lasting wealth and to secure your future. Do you work IN your business but would like to work ON your business? This is a common story for many businesses. We work with business owners and managers to identify areas in your business that are not realising their full potential and help you improve them to build a stronger, more profitable future. We can provide innovative solutions when it comes to management, marketing, customer service, team retention, working processes and business building strategies. Our Business Development services are designed to offer you this extra support to help make your business better, more profitable and more valuable.

When will you stop running your business long enough to build its value?It's one of the great challenges of owning a bus...
08/10/2026

When will you stop running your business long enough to build its value?

It's one of the great challenges of owning a business.

You're so busy making sure everything works today that finding time to think about what the business should look like tomorrow can seem almost impossible.

There's always another customer to look after, another problem to solve, another decision waiting for you.

But here's the thing.

A successful business today isn't necessarily a valuable business tomorrow.

This week we've been exploring what makes a business genuinely valuable.

Customer relationships that belong to the business.

Knowledge and systems that don't disappear when key people leave.

A capable team that can make decisions.

And sustainable profitability that doesn't depend entirely on the owner.

These things rarely happen by accident.

You have to make time to build them.

Take a look at this photograph from Global Business Camp 2025.

These business owners and leaders have stepped away from their daily responsibilities to do something important.

They're examining their businesses, challenging their thinking, working through practical exercises and considering what needs to change.

That's the GBC experience.

And from 1–3 March 2027, we'll be bringing business owners and leaders together again at Crowne Plaza Surfers Paradise on the Gold Coast.

Three days dedicated to working ON the business rather than simply keeping it running.

And remember:

You don't need to be planning to sell your business to start building a business worth buying.

A stronger, more valuable business can give you more choices, more opportunities and greater freedom while you still own it.

Find out more about GBC 2027:
https://globalbusinesscamps.com.au/

Here's a five-minute test for your business.On Tuesday we asked:If you stepped out of your business tomorrow, what would...
08/10/2026

Here's a five-minute test for your business.

On Tuesday we asked:
If you stepped out of your business tomorrow, what would be left to buy?

Here's one way to start answering it.

Look at five areas of your business and ask one question about each:

CUSTOMERS: Can the relationships transfer?

KNOWLEDGE: Can the know-how transfer?

SYSTEMS: Can the way we work transfer?

LEADERSHIP: Can the decision-making transfer?

PROFIT: Can the performance transfer?

Wherever the answer is “not really”, you may have found an area where business value is still too dependent on particular people, particularly the owner.

And there's an important point here.

You don't have to be planning to sell your business for any of this to matter.

A business with transferable relationships, knowledge, systems, leadership and earnings is generally a stronger business to own too.

It can be easier to grow.

Easier to delegate within.

More resilient when people leave.

Less reliant on the owner.

And ultimately, more capable of giving that owner choices.

So don't wait until somebody asks what your business is worth.

Start building the things that make it valuable now.

The more that can transfer, the less value walks out the door with you.

If you weren't part of the deal, what would someone actually be buying?It's easy to think about the value of a business ...
06/10/2026

If you weren't part of the deal, what would someone actually be buying?

It's easy to think about the value of a business in terms of turnover, profit, assets or perhaps what someone might pay for it one day.

But there's another way to look at it.

Imagine somebody bought your business tomorrow.

They get the name, the customers, the team, the systems, the premises, the processes and everything else that belongs to the business.

But they don't get you.

What happens next?

Do customers still receive the same experience?

Can your team make important decisions?

Does the knowledge needed to run the business exist somewhere other than inside your head?

Can new business still be won?

Do the systems keep things moving?

And importantly, can the business continue to generate profit?
For many SME owners, that's a confronting exercise.

Because sometimes what looks like a very successful business is actually a successful owner surrounded by a business.

There's a difference.

Over time, one of the challenges of building a genuinely valuable business is transferring more of what you know, do and control into the business itself.

So here's something worth thinking about today:

If somebody bought your business tomorrow but didn't get you with it, what exactly would they be buying?

We'll take that question a little further later this week.

“I wish my people would take more ownership.”It's something you hear regularly from business owners.But before blaming t...
02/10/2026

“I wish my people would take more ownership.”

It's something you hear regularly from business owners.

But before blaming the team, there's another question worth asking:

Have we given them enough clarity to take ownership?

A strong team should be able to answer four questions.

1. Where are we going?
People need to understand what the business is working towards.

2. What matters most right now?
If everything is a priority, nothing really is.

3. What am I responsible for?
Clear accountability means knowing what you own rather than assuming somebody else will handle it.

4. What can I decide without asking?
This one matters enormously.

If somebody is responsible for an outcome but needs the owner's approval every time they make a decision, how much ownership have they really been given?

Responsibility without authority isn't ownership.

Perhaps that's a useful conversation to have with your team this week.

Because good people don't just need jobs to do.

They need direction, priorities, accountability and authority.

Give people clarity and you give them a much better opportunity to perform.

You've hired the people. But have you built the team?Most business owners work hard to find good people.But employing go...
28/09/2026

You've hired the people. But have you built the team?

Most business owners work hard to find good people.

But employing good people and building a good team aren't quite the same thing.

A business can have capable, committed people who are still:
working towards different priorities,
unclear about what success looks like,
waiting for the owner to make decisions,
or concentrating so heavily on their own responsibilities that nobody quite sees the bigger picture.

The problem isn't necessarily the people.
Sometimes it's alignment.

Here's a simple test you could try this week.

Ask several people in your business, separately:
“What are the three most important things our business needs to achieve right now?”

Then compare the answers.
If they're broadly the same, that's encouraging.
If you get completely different answers, you've just learned something useful.

Because a group of good people doesn't automatically become a great team.

People need something to align around.

We'll explore that thought further on Wednesday.

What happens in your business when you're not there?For many SME owners, the answer is somewhere between:“Everything is ...
25/09/2026

What happens in your business when you're not there?

For many SME owners, the answer is somewhere between:
“Everything is fine…”
and
“…until somebody needs to ask me something.”

And that's exactly why systems matter.

This week we've been talking about the difference between a business that relies on what's inside people's heads and one where knowledge has been turned into clear, repeatable ways of working.

Today we'd like to introduce you to someone who knows rather a lot about that subject.

David Jenyns is the founder of SYSTEMology® and one of our keynote speakers at Global Business Camp 2027.

David's work focuses on helping businesses become less dependent on their owners and key people by identifying, documenting and improving the systems that make the business work.

But here's the important part.
The objective isn't systems for the sake of systems.
It's what they make possible.

A team with greater confidence.
More consistent customer experiences.
Less reinvention.
Easier delegation.
Greater capacity to grow.

And a business owner who doesn't need to personally hold everything together.

That's the kind of practical thinking David will bring into the room at GBC 2027.

If you've ever thought:
“Nobody else quite knows how to do this the way I do…”

David's session might be particularly interesting.

Global Business Camp 2027
1–3 March 2027 | Crowne Plaza Surfers Paradise

https://globalbusinesscamps.com.au/

What's the difference between “how we usually do it” and a business system?A surprisingly important one.Most businesses ...
23/09/2026

What's the difference between “how we usually do it” and a business system?

A surprisingly important one.

Most businesses have processes.

There's a way enquiries normally get handled.

A way quotes normally get prepared.

A way customers normally get onboarded.

A way problems normally get fixed.

But if the process changes depending on who is doing it, or somebody needs to ask an experienced team member what happens next, it isn't really giving the business much certainty.

A good system should do three things.

Make it clear.
People understand the steps, responsibilities and expected outcome.

Make it repeatable.
The business can produce a consistent result without relying entirely on one person's memory or experience.

Make it improvable.
Once you can see how the process works, you can identify delays, duplication, mistakes and opportunities to make it better.

Here's a simple test you can use today:

Choose one thing your business does repeatedly and ask:

Could a capable team member who had never done this before follow our system and produce the result we expect?

If not, you've just identified somewhere your business could become stronger.

A good system turns “How do we do this?” into “This is how we do it.”

“Ask Sarah. She knows how to do it.”Ever heard that in your business?Sarah knows how that customer needs to be handled.S...
21/09/2026

“Ask Sarah. She knows how to do it.”

Ever heard that in your business?

Sarah knows how that customer needs to be handled.

Sarah knows which spreadsheet to use.

Sarah knows what happens when an order goes wrong.

Sarah knows how to prepare that report.

Sarah knows who needs to approve it.

Sarah knows the workaround nobody ever documented.

That's useful.

Until Sarah isn't there.

Many businesses have developed processes without ever turning those processes into systems.

The knowledge exists, but it lives inside particular people's heads.

That creates dependency.

It makes training harder.

It creates inconsistency.

And as the business grows, the problem grows with it.

Good people are enormously important.

But good systems allow good people to do their best work consistently.

So here's a worthwhile Monday question:

If one of your key people disappeared for a month tomorrow, what would stop working properly?

Your answer might tell you where your next system needs to be built.

Sometimes your business doesn't need more answers. It needs better questions.Think about one of the questions we explore...
18/09/2026

Sometimes your business doesn't need more answers. It needs better questions.

Think about one of the questions we explored this week.

Most businesses want more customers.

So the obvious question is:

“How do we get more customers?”

But change just two words:

“How do we get more of the RIGHT customers?”

And suddenly you're thinking about something very different.

Who are our best customers?

Why do they choose us?

Are they profitable to serve?

Do they value what we do?

Where do we find more people like them?

That's the value of getting far enough away from the everyday activity of your business to challenge the questions you've become accustomed to asking.

And it's one of the reasons Global Business Camp brings business owners together.

Yes, there are frameworks, presentations, workshops and practical strategies.

But there's also something enormously valuable about sitting around a table with other business people who bring different experiences and perspectives.

Someone asks a question.

Someone challenges an assumption.

Someone shares something they've tried.

And occasionally you see your own business differently because of it.

That's when three days away from the business can start changing what happens when you return to it.

Global Business Camp 2027
1–3 March 2027 | Crowne Plaza Surfers Paradise

Explore the Camp and register:
https://globalbusinesscamps.com.au/

Address

Level 1, 19 Sturt Street
Adelaide, SA
5000

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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