04/07/2026
Hello everyone, Robert again.
Brief update on Shannon and the near term future.
Shannon is doing much better overall but still not where we'd like her to be. We are home and are focused on her medical recovery.
For us to be focused on that we have had an awesome colleague of Shannon who is going to assist likely with filing extensions for everyone that needs it and maybe closing out some filing if it's on its final steps. Her name is Sarah please be on the lookout for a phone call or email from her. That being said please understand that she operates her own business and has other work the same as Shannon. Her even being willing to do the extensions is a God send and is very, very much appreciated. She has Shannon's full trust and confidence.
The hope going forward is that Shannon will be 100% in hopefully a short amount of time and with moderation will be able to return to work. While we have had other tax preparers in previous years, Shannon was a one woman show this year. We understand this is the worst possible time for a medical event to take place in regards to our business and we are fully aware of the possible loss of clients because of it. We have been discussing potential plans to mitigate the risk to clients in the event something similar happens in the future.
If Shannon had told you that she had filed your return, the following link will explain ways to pull up the status of your return.
Check your refund status 24 hours after you e-file or 4 weeks after you mail a paper return. Check in your account or use the refund tracker, IRS2Go or the refund hotline.