01/07/2020
“I feel responsible for creating an atmosphere that helps everyone. I want to make sure business owners get what they need, deliveries get delivered, and visitors find the best parking options possible.”
Michael Foster is truly one of a kind. Our parking ambassador for the City of Ferndale, Michigan, has already been featured on the Park Ferndale website in recognition of his crucial community role. Recently, his patience and positivity caught the eye of our client once again.
“A patron recently parked in a loading zone and became irritated that Michael was asking him to move,” district manager Mike McKiness said. “The patron showed his frustration with Michael by getting into Michael’s personal space and using rude comments.
“But Michael didn’t get rattled. He never does! Instead, he remained calm and professional, apologizing to the patron for the inconvenience and expertly de-escalating the situation.
"Our client witnessed the entire exchange, and expressed their own appreciation with Michael in how well he handled the difficult situation.
"We’re so thankful we’ve got Michael Foster on our team!"