06/03/2026
If your business completely stops running the second you step away for a vacation, you don't own a business. You own a high-stress job!
To build a self-sustaining business, you must document your workflows. But owners often make the mistake of creating over-complicated documents that nobody reads. Learn the difference between an SOP and a Work Instruction (WI):
SOP (Standard Operating Procedure): Defines the overall high-level process, the "What & Why". Think of it like a macro recipe overview. It's meant for managers to keep the big picture aligned.
Work Instruction (WI): Explains the micro, step-by-step "How" for a single task. Think of it like the exact cooking steps. It ensures operators and technicians do the job right every single time.
Do you have written instructions for your business tasks, or is everything currently stored in your head?
Ready to stop feeling completely overwhelmed by daily tasks? Join me Tuesday, June 16th, at 4:00 PM at the SRC Conference Room for our in-person workshop, "Streamlining Your Small Business Operations". Registration is $30. Claim your seat via the DeKalb Park District Program Guide link at bulmerconsultants.com/workshops-training/.