11/30/2024
Looking to build stronger client relationships? πͺ
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First of all, you need to get to know your clients. What makes them tick? What are their fears? How do they prefer to communicate? Itβs important to know these things so that you can deliver maximum value.
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Itβs also important to set expectations from the start. Make sure that youβre both clear on pricing, timelines, channels of communication and boundaries.
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You should also encourage open and regular communication to build trust, whether thatβs a weekly call or daily email updates.
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Finally, go the extra mile for your clients. That could mean connecting them with a financial advisor if they win a big settlement or a tax professional if they file for bankruptcy that doesn't resolve their tax debt.
How do you strengthen client relationships? π