FAQs
Where do your products come from?
- At present, our products are from UAE, but we’re working on offering you
products from other countries soon! 😉
How do we place an order?
- Send us a message with the following details:
- Item description
- Full name
- Contact Number
- Shipping address
- Mode of payment
- Preferred shipping method
- Receive confirmation and payment
instructions
- Pay P300 downpayment (or full amount)
- Send proof of payment
- Receive payment confirmation
- Sit back and wait for your item 😍
What are your payment methods?
- GCash, PayMaya, BPI, and BDO
What are your shipping methods?
- LBC, Lalamove, or GrabExpress
How much is the shipping fee?
- It will depend on your location and weight of the products. Please send us a
message for details
Where do you ship from?
- The products will be shipped from Quezon City, Metro Manila
Do you offer meet-ups?
- Due to COVID-19 and for everyone’s safety, we do not hold meet-ups. However, you can choose to pick-up your item at PETA theater or Robinson’s Magnolia. Do you accept pre-orders?
- If you have a specific design in mind, feel free to send us a message and we can find it for you. Please send us a message for more details and terms
TERMS AND CONDITIONS
1. P300 downpayment is required to reserve an item (per piece)
2. For in-transit items, reservations will only be held for 7 days. Settlement of balance or scheduling of shipment must be done within this time-frame
3. For on-hand items, reservations will only be held for 3 days. Settlement of balance or scheduling of shipment must be done within this time-frame
4. Proof of payment must be sent. You will be informed once your payment is received. The item will be shipped the following day
5. All transactions that are not completed within the allotted timeframe will be considered a cancellation of order
6. All down payments are non-refundable in cases of cancellation
7. No return, No exchange
