04/09/2026
**If your house isn't selling, does your estate agent explain WHY?**
One thing Kathryn particularly valued was the information she received while her property was on the market.
Not simply:
“No offers yet.”
Instead, she was kept updated on:
📊 How the market was performing
🏡 How her property was performing
📍 How that compared with other homes in the local area
Then a buyer was found — and things moved quickly.
But Kathryn's experience also highlights something we think is incredibly important:
**SOLD STC isn't the finish line.**
Robert supported her earlier in the process, with Charles becoming more involved as the sale approached exchange and completion.
Kathryn said:
**“I was particularly impressed with Charles. He spoke to me a lot.”**
A good estate agent shouldn't disappear once they've found your buyer.
They should help you understand what's happening before the sale AND keep things moving afterwards.
👇 How often would you expect an estate agent to update you?