28/10/2026
You shouldn’t need to be an accountant to understand your own accounts.
We recently asked some of our clients a simple question:
What makes a good accountant and what do they look for?
For Nicola at @621824768270858, it comes down to having someone who is responsive, approachable and able to explain things clearly.
Someone who answers the phone when there is a question.
Someone who does not assume you already understand every piece of accounting software or financial terminology.
And, importantly, someone who takes the time to sit down with you, review how the business is performing and help you understand what the figures actually mean for the future.
As Nicola puts it, a good accountant should feel like a partner — someone who helps keep the business on the right track, makes sure everything is being done properly and is friendly and easy to deal with along the way.
That is exactly the kind of relationship we work hard to build with every Riverside client.
Thank you, Nicola, for sharing your thoughts — and for trusting Riverside Accountancy to support Morecambe Bay Wills.