10/23/2026
The U.K. has mandatory reimbursement protections for many eligible bank-transfer scams, subject to limits and exceptions.
Canada doesn't have an equivalent general reimbursement requirement, leaving some fraud victims fighting to recover their money.
π¨π¨π¦π¬π§ SAME BANK SCAM. TWO COUNTRIES. VERY DIFFERENT OUTCOMES!
π° Canada: $7,200 stolen β not fully reimbursed.
π° United Kingdom: Nearly $21,000 CAD stolen β fully reimbursed within days.
Why such a big difference?
A CBC Marketplace investigation published October 23, 2026, compares two victims of similar bank impersonation scams.
π¨π¦ THE CANADIAN CASE
Toronto resident Asif Mohammed lost $7,200 after fraudsters posing as his bank's fraud department convinced him to hand over his debit card to a courier.
He and his wife eventually reached a settlement with Tangerine, but it didn't cover their entire loss.
π¬π§ THE U.K. CASE
Samantha Bradshaw was targeted by scammers who also arranged to collect her bank cards.
She lost the equivalent of nearly $21,000 Canadian, but her bank reimbursed her in full within days.
βοΈ WHAT'S THE DIFFERENCE?
The U.K. has mandatory reimbursement protections for many eligible bank-transfer scams, subject to limits and exceptions.
Canada doesn't have an equivalent general reimbursement requirement, leaving some fraud victims fighting to recover their money.
β οΈ REMEMBER: If someone claiming to be from your bank asks you to hand over your debit card to a courier, hang up and contact your bank directly using its official phone number.
π¬ WHAT DO YOU THINK?
Should Canadian banks be required to reimburse scam victims unless there is evidence of serious negligence?
Or should customers bear responsibility when scammers trick them?
π Let's discuss.